Richard Lee Shives
960 Hubbell Dr
Security, Colorado, 80911
W: 719 277-4261 C: 719-641-3371
E-Mail: richard.shives@lmco.com
US Citizen - SECRET Clearance
I have a strong desire to design and develop web service applications. I believe that future software applications will be distributed applications operated through web browsers either on set-top boxes such as personal computers or via mobile devices such as mobile phones.
Throughout my career I have continued to add to my formal training by learning and implementing new design and development technologies. I have used various development environments in my personal lab where I have developed applications for my personal use. I continuously replace my personal website with technologies that I am learning about. As part of my professional development I have created, and re-created, my personal website using HTML/JavaScript, Java Server Pages (JSP)/Apache and Active Server Pages (ASP)/Visual Basic and C#. I am continuing to learn about the PHP environment.
Software Engineer, Lockheed Martin Joint Affordable Small Footprint Standalone Communications Command and Control, JASSC3, IRAD project.
10/07 - Present
Emphasis of JASSC3 was re-use of TBMCS by converting code designed and developed in the Java 2 EE architecture to the .NET architecture.
Responsible for completing development of the ACO/ATO Tool (AAT) message browser.
Converted the TBMCS AAT message browser that was written in Java to the .NET architecture.
Improved the XML model of airspace de-confliction rules.
Designed and developed unit test cases.
Corrected minor program errors.
Used the FxCop tool to find program inconsistencies and improper use of .NET design principles.
Technical Service Engineer, Lockheed Martin TBMCS
7/06 - 10/07
Team member of the TBMCS Helpdesk whose objective was to provide users and system administrators in the field with 24 hour, 365 day, Tier 2 systems and software support.
Specific Accomplishments: Improved Helpdesk service by using quality engineering experience in reviewing and updating Helpdesk processes and procedures.
Took service calls from users, system administrators and Tier 1 support members.
Created service tickets using the Remedy Service Reporting system for all service calls or emails received.
Researched and solved TBMCS system installation problems encountered in the field.
Researched and solved TBMCS adaptation and configuration problems encountered in the field.
Coordinated support between users and TBMCS development staff.
Provided TBMCS development staff with customer requested enhancements to the software.
Provided on-site assistance with installation and training.
Reviewed and updated TBMCS Helpdesk processes and procedures.
CAM Responsible for maintaining the Helpdesk travel expense reports.
Software Engineer, Lockheed Martin ISC2 / EWS
10/04 - 7/06
Team member of the Enterprise Workstation team whose objective was to design and develop a customized user interface for the Integrated System Command and Control project.
Specific Accomplishments: Improved version release time by continuously transferring error-free code to the Configuration Management team.
Designed and developed enhancements to the user interface, specifically the global mapping interface using the Java 2 EE architecture.
Modeled software objects using UML written with Rational Rose.
Designed and developed unit tests exercising developed code.
Responsible for creating and modifying scripts that created nightly builds of the software.
Responsible for maintaining easily accessible code storage area using the ClearCase configuration management system.
Responsible for ensuring error-free compilation code was turned in to the Software Configuration Management team.
Coordinated with the Software Configuration Management team in solving all compilation errors found in code.
Ensured the EWS team members followed software design and development standards.
Software Quality Engineer, Lockheed Martin ISC2
01/01-10/04
Software Quality Engineer for the Integrated System Command and Control project whose objective was to ensure ISO and Lockheed Martin software design and development standards were met and maintained.
Specific Accomplishments: Enabled the ISC2 program to maintain ISO Certification. Helped engineering staff understand and implement ISO and Lockheed Martin software standards. Improved requirement verification time by implementing consistent process checks and process improvements.
Reviewed project process documents for technical and grammatical accuracy.
Reviewed software engineering artifacts such as class models created in UML
Reviewed project requirements for technical accuracy.
Reviewed project design documents for technical accuracy.
Reviewed project programming code for technical accuracy.
Reviewed project test plans for technical accuracy.
Participated in project Quality reviews.
Participated in project testing.
Supported project in meeting corporate quality objectives.
Associate System Engineer, Lockheed Martin TBMCS
01/00 - 01/01
Member of the TBMCS team responsible for standing up and maintaining accurate recording of objective evidence for ISO and Software Engineering Configuration Management Level 3 Certification.
Specific Accomplishments: Archived large amount of documentation. Organized information in an easily accessible format. Helped enable the TBMCS program to receive ISO Certification and SECM Level 3 Certification.
Found and archived documentation proving adherence to ISO and SECM engineering standards.
Coordinated with TBMCS engineering staff in producing and maintaining documentation archive.
Prepared for SECM Level 3 Certification.
Computer Technician, United States Olympic Committee
07/99-01/00
Member of the technical support staff responsible for replacing non-Y2K compliant systems.
Configured personal computer systems for use on a network domain using Power Quest imaging software.
Troubleshot and repaired hardware and software related problems.
Installed and configured Windows 95, 98, and NT operating systems.
Installed IBM Network Interface Cards, drivers, and services.
Inventoried and tracked personal computer systems.
Software Engineer, MCI/Worldcom
04/98-05/99
Member of a telephonic interface development team whose objective was to provide telephonic solutions to front-end call directing systems.
Specific Accomplishments: Taught laymen software design and development principles. Taught the use of development application to users at remote sites. Implemented Configuration Management system to capture development artifacts.
Developed requirements, performed analysis, and developed applications for an advanced call handling system.
Performed all systems integration duties.
Coordinated integration testing on vendor supplied code and program development.
Used UNIX C-Shell and a Windows 95-based vendor application (Ghostwriter tool) for creating custom call center applications.
Performed extensive test, support, design, & requirement reviews for a customized GUI tool used for 4th generation telecommunications development.
Debugged processor communications problems, internal problems, and coordinated with customers for four MCI organizations utilizing 5 sites.
Software/System requirements analysis on a commercial (MCI), in-house modernization program.
Developed and prototyped requirements for an improved 8XX service network.
Used Microsoft Access, CMVC, UNIX (C-Shell, Korn Shell, DEC-UNIX, and RS-600 UNIX), along with various Windows tools to develop and organize requirements and code development.
Used a modified, shortened spiral methodology (OOA) based on use-case scenarios.
Attempted to enforce SEI Level 2 guidelines for a process.
University of Phoenix, MBA, 2008
Colorado Technical University, BS, Computer Science 2003, GPA 3.8
Bryan Institute, Diploma, Computer Programming 1985, GPA 4.0